Как забронировать и оплатить депозит подтверждённой брони? 

 

Уважаемые господа,

С помощью этой инструкции вы сможете забронировать лечение и отдых в одном из санаториев/реабилитационных центров.

 

  • На любых страницах нашего сайта можно нажать на кнопку "ЗАКАЗ" и перейти к форме заявки на бронирование . 

  1. Эту форму надо заполнить, чтобы наши операторы  связались с Вами и сделали для Вас запрос наличия мест на указанные Вами даты. 

  2. Ниже в форме есть поле "Пожелания" для  вопросов или специальных пожеланий.

  3. Заявка поступает к нашим операторам на обработку .

  4. После обработки заявки и подтверждения наличия свободных мест, Вам на электронную почту высылается счёт/форма оплаты депозита (30% от стоимости забронированных услуг) для подтверждения бронирования.

  5. Оплату депозита Вы можете произвести любым из трёх удобных способов: PayPal, кредитной/дебитной картой или банковским переводом по указанным реквизитам.

  6. После подтверждения оплаты  от нашего банка (подтверждение как правило приходит в течение 12-72 часов), Вам на электронную почту высылается ваучер подтвержденного бронирования. Второй экземпляр высылается в службу приёма пациентов санатория/реабилитационного центра.

  7. ВАЖНО! Вы оплачиваете только депозит подтверждённого бронирования. Остальную сумму (70%) Вы оплачиваете на месте, по прибытию.

 

Виза в Болгарию

– Виды виз в Болгарию
– Виза в Болгарию 2020
– Документы на визу в Болгарию
– Требования к фотографиям
– Требования к подаче документов
– Сроки действия виз
– Стоимость визы в Болгарию в 2019 году
– Срок оформления визы в Болгарию
– Кому не нужна виза
– Консульства и визовые центры Болгарии

Гражданам России для посещения Болгарии требуется виза, за которой необходимо обращаться в визовые центры Болгарии либо в визовые отделы посольства.

Виза в Болгарию самостоятельно оформляется точно так же, как и при оформлении через турагентство, разница заключается в том, что в первом случае документы в визовый центр нужно подавать самостоятельно. Вообще, получение виз в Болгарию практически не сопряжено с какими-либо сложностями, поэтому российские туристы едут в страну довольно стабильно.

Обладателям действующих Шенгенских виз типов C и D могут беспрепятственно въезжать на территорию Болгарии и оставаться там в тех рамках, которые предусмотрены Шенгенской визой. Максимальный срок — 90 дней в течение полугода.

Виды виз в Болгарию

  • Въездная краткосрочная виза выдается лицам, чьей целью поездки является туризм, посещение родственников или друзей.

  • Групповая виза — выдается лицам, являющимся гражданами одного государства и сформировавшим группу до подачи заявления на предоставление визы. Групповые туристические визы дают право на однократный въезд и пребывание сроком не более 30 дней. Групповые однократные или двукратные транзитные визы дают право на однократный или двукратный проезд через территорию Болгарии. Состав и численность группы в ходе пребывания и выезда за пределы Болгарии меняться не должны.

  • Транзитную визу могут получить те граждане, которым необходим транзит через территорию Болгарии в третьи страны в течение 24 часов. Данная виза дает право покидать аэропорт и находиться на территории страны в пределах указанного срока. Гражданам России не обязательно получать данную визу, если они прибывают в Болгарию с промежуточной посадкой либо пересаживаются на другой рейс и не покидают контролируемую зону аэропорта.

  • Иммиграционная виза выдается лицам, желающим получить вид на продолжительное (сроком на 1 год) или на постоянное жительство в Болгарии.

Виза в Болгарию 2020

Визы в Болгарию для россиян в 2020 году получаются в прежнем порядке. Это необходимо отдельно оговорить, так как было много информации о том, что болгарская сторона планирует выдавать российским туристам визы непосредственно по прилету в страну, однако такая практика противоречила бы правилам евросоюза, в котором состоит Болгария.

Документы на визу в Болгарию

Стандартный и обязательный пакет документов

  • Заполненная анкета на визу в Болгарию (все графы анкеты должны быть заполнены. Анкета должна быть подписана выезжающим собственноручно);

  • Заграничный паспорт действующего образца со сроком действия не менее 3 месяцев после окончания предполагаемой поездки (+ копия его первой страницы). Наличие подписи владельца в загранпаспорте обязательно;

  • Цветная фотография 3,5×4,5 на светлом фоне (в том числе на ребенка, вписанного в паспорт);

  • Полис медицинского страхования, действительный в странах Европы на весь срок поездки. Сумма покрытия должна составлять не менее 30 тысяч евро;

 

Медицинская туристическая страховка для визы в Болгарию Сервис сравнения цен на медицинскую страховку от ведущих страховых компаний России. Укажите страну и даты поездки, после чего выберите подходящий вариант и оформите полис.

  • Авиабилеты (копия) или подтверждение бронирования билетов или документы на автомобиль (копия свидетельства о регистрации, копия водительских прав, копия Грин карты, маршрут следования в свободной форме).

Туристическая поездка

  • Подтверждение брони отеля (факсимильная копия/электронное бронирование). В подтверждении должны быть прописаны все выезжающие поименно, сроки пребывания, а также реквизиты отеля. Также необходимо, чтобы в приглашении подтверждался факт оплаты отеля заявителем;

  • Справка с места работы на фирменном бланке с печатью, указанием адреса, рабочего телефона, должности и оклада заявителя. Пенсионеры имеют право предоставить пенсионное удостоверение вместо справки о доходах;

  • Доказательства наличия достаточных денежных средств для совершения поездки (справка о покупке валюты, дорожные чеки или актуальная выписка с банковского счета и т. п.) из расчета 50 евро в сутки пребывания на человека (но не менее 500 евро на весь срок поездки).

Частный визит

  • Приглашение от болгарского физического лица по образцу (оригинал и ксерокопия);

  •   Подтверждение родства для близких родственников.

Транзит

  • Ксерокопия визы пункта (страны) назначения;

  • Если для заявителя безвизовый режим — необходимо предоставить документы, подтверждающие цель поездки (приглашение, бронь отеля, документы на недвижимость и т. д.).

Бизнес-поездка

  • Приглашение от болгарского юридического лица установленного образца (оригинал и ксерокопия);

  • Рекомендательное письмо, выданное Болгарской ТПП или Болгаро-российской ТПП в Москве, или копия контракта, удостоверяющие совместную бизнес-деятельность и связанные с предстоящими поездками намерения;

  • Справка с места работы на фирменном бланке с печатью, указанием адреса, рабочего телефона, должности и оклада.

Поездка с детьми

На детей, вне зависимости от того, вписаны они в паспорт родителей или нет, заполняется отдельная анкета, к которой

прилагается полный набор документов. Дополнительно к общему списку необходимо предоставить следующие документы:

  • копию свидетельства о рождении ребенка (желательно при себе иметь и оригинал);

  • если ребенок путешествует в сопровождении одного из родителей или третьих лиц, необходима нотариально заверенная доверенность на вывоз ребенка от остающегося родителя и ее копия, а также копия первой страницы паспорта доверителя.

В случае если один из родителей умер либо отсутствует, необходимо предоставить соответствующие документы (свидетельство о смерти, оригинал справки из милиции, копию книжки матери-одиночки т. п.).

 

На детей, достигших 6 лет и вписанных в паспорт родителей, должна быть вклеена фотография. Дети старше 14 лет должны иметь свой загранпаспорт.

Требования к фотографиям

  • Фотография должна быть цветной, размером 3,5×4,5 на светлом фоне (в том числе на ребенка, вписанного в паспорт).

  • Лицо на фотографии должно быть четким, крупным, только в анфас и занимать 70–80% фотографии. Глаза не должны быть красными.

  • Не принимаются фотографии в очках с затемненными стеклами, фотографии, сделанные кустарным способом или вырезанные из любительских фотографий

Требования к подаче документов

 

Для ускорения процесса подачи заявления, прилагаемые к нему документы должны быть сложены в следующем порядке:

  • Заполненная анкета на визу в Болгарию с наклеенной фотографией;

  • Заграничный паспорт;

  • Ксерокопия основной страницы загранпаспорта;

  • Документы, подтверждающие цель поездки;

  • Страховой полис;

  • Бронь авиабилетов;

  • Справка с места работы;

  • Документы, подтверждающие наличие достаточных денежных средств;

  • Для несовершеннолетних, выезжающих без сопровождения родителей или опекунов: копия свидетельства о рождении и нотариально заверенная копия разрешения на выезд от родителей;

  • Дополнительные документы.

Сроки действия виз

  

Срок действия краткосрочных (въездных) виз

  • Однократная въездная виза дает право на однократный въезд и пребывание в стране сроком до 90 дней в рамках 6 месяцев со дня въезда. Конкретный срок пребывания указан на визовой наклейке;

  • Двукратная въездная виза дает право на два въезда и пребывание в стране сроком до 90 дней в рамках 6 месяцев со дня
    первого въезда. Конкретный срок пребывания указан на визовой наклейке. При этом обладатели двукратной визы не могут въезжать в страну дважды через один и тот же пограничный переход;

  • Многократная трехмесячная въездная виза действительна в течение трех месяцев. Виза дает право на многократный въезд и общее пребывание в Болгарии сроком до 90 дней. Конкретный срок пребывания указан на визовой наклейке;

  • Многократная шестимесячная въездная виза действительна в течение шести месяцев. Виза дает право на многократный въезд и общее пребывание в Болгарии сроком до 90 дней. Конкретный срок пребывания указан на визовой наклейке;

  • Многократная годовая въездная виза действительна в течение двенадцати месяцев. Виза дает право на многократный въезд и общее пребывание в Болгарии сроком до 90 дней в течение полугода с момента первого въезда. Конкретный срок пребывания указан на визовой наклейке.

Транзитная виза (однократная, двукратная или многократная) дает право на проезд через территорию Болгарии в третьи государства с возможностью пребывания в стране до пяти дней за каждый въезд.

Стоимость визы в Болгарию в 2019 году

Консульский сбор составляет 35 €, при этом дополнительно взимается сервисный сбор 14 €, так что стоимость виз в Болгарию в общем сравнима с Шенгеном. Сбор оплачивается наличными в рублях непосредственно в Визовом центре при подаче документов на визу. В случае необходимости возможно оформление срочной визы в течение двух дней (не считая дня подачи) — сбор консульства составляет 70 €, сервисный сбор при этом также вносится в размере 14 €. Данные на Июль 2019. Подробнее о ценах на сайте визового центра Болгарии.

От оплаты консульского сбора освобождаются следующие категории граждан:

  • Дети до 6 лет;

  • Супруги, дети, родители граждан Болгарии/ЕС;

  • Супруги, дети, родители, бабушки и дедушки, внуки россиян, легально проживающих на территории Болгарии;

  • Участники поездок гуманитарного характера (срочное медицинское лечение, похороны близкого родственника и т. д.);

  • Инвалиды и сопровождающие их лица;

  • Студенты, школьники и сопровождающие их лица, выезжающие в Болгарию с образовательной/учебной целью;

  • Лица, участвующие в программах межгосударственного культурного, научного, образовательного, спортивного и прочих обменов;

  • Государственные служащие центральной, региональной и местной (муниципальной) власти, направляющиеся в служебную командировку (при предъявлении удостоверяющего цель поездки письма, выданного соответствующим министерством или агентством Республики Болгарии или Российской Федерации).

В случае отказа в визе консульский сбор и сервисный сбор не возвращаются.

Срок оформления визы в Болгарию

Визы для краткосрочного пребывания и транзитные визы оформляются в течение 4–6 рабочих дней (в зависимости от места подачи заявления), а срочные однократные визы для краткосрочного пребывания и срочные однократные транзитные визы — в течение 48 часов. Узнать о статусе рассмотрения документов на визу можно на странице.

Кому не нужна виза

Гражданам ряда государств не нужна виза в Болгарию. Это страны Европейского Союза, США, Великобритания, Япония, Израиль, Австралия, Новая Зеландия и некоторые другие.

Не требуется виза для краткосрочного пребывания на территории республики и обладателям действующих двукратных и многократных Шенгенских виз, долгосрочных виз, а также видов на жительство, выданных странами Шенгенского Соглашения. Единственное условие для обладателей таких виз — количество въездов и визовый коридор поездки Шенгенской визы не должны быть исчерпаны.

Консульства и визовые центры Болгарии

 

Terms and conditions

These terms and conditions ("Terms", "Agreement") are an agreement between Eden Motek LTD ("Eden Motek LTD", "us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of the sanatorium-bg.info website and any of its products or services (collectively, "Website" or "Services").

Accounts and membership

If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.

Billing and payments

You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

Accuracy of information

Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or on any related Service is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website should be taken to indicate that all information on the Website or on any related Service has been modified or updated.

Third-party services

If you decide to enable, access or use third-party services, be advised that your access and use of such other services are governed solely by the terms and conditions of such other services, and we do not endorse, are not responsible or liable for, and make no representations as to any aspect of such other services, including, without limitation, their content or the manner in which they handle data (including your data) or any interaction between you and the provider of such other services. You irrevocably waive any claim against Eden Motek LTD with respect to such other services. Eden Motek LTD is not liable for any damage or loss caused or alleged to be caused by or in connection with your enablement, access or use of any such other services, or your reliance on the privacy practices, data security processes or other policies of such other services. You may be required to register for or log into such other services on their respective websites. By enabling any other services, you are expressly permitting Eden Motek LTD to disclose your data as necessary to facilitate the use or enablement of such other service.

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We are not responsible for Content residing on the Website. In no event shall we be held liable for any loss of any Content. It is your sole responsibility to maintain appropriate backup of your Content. Notwithstanding the foregoing, on some occasions and in certain circumstances, with absolutely no obligation, we may be able to restore some or all of your data that has been deleted as of a certain date and time when we may have backed up data for our own purposes. We make no guarantee that the data you need will be available.

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Advertisements

During use of the Website, you may enter into correspondence with or participate in promotions of advertisers or sponsors showing their goods or services through the Website. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party. We shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third-party.

Limitation of liability

To the fullest extent permitted by applicable law, in no event will Eden Motek LTD, its affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any person for (a): any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use or content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if Eden Motek LTD has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of Eden Motek LTD and its affiliates, officers, employees, agents, suppliers and licensors, relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to Eden Motek LTD for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.

Severability

All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.

Dispute resolution

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Blagoevgrad, Bulgaria without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of Bulgaria. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the state and federal courts located in Blagoevgrad, Bulgaria, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

Assignment

You may not assign, resell, sub-license or otherwise transfer or delegate any of your rights or obligations hereunder, in whole or in part, without our prior written consent, which consent shall be at our own sole discretion and without obligation; any such assignment or transfer shall be null and void. We are is free to assign any of its rights or obligations hereunder, in whole or in part, to any third-party as part of the sale of all or substantially all of its assets or stock or as part of a merger.

Changes and amendments

We reserve the right to modify this Agreement or its policies relating to the Website or Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Website and its Services.

Contacting us

If you have any questions about this Agreement, please contact us.

This document was last updated on October 16, 2018

Privacy policy

This privacy policy ("Policy") describes how Eden Motek LTD ("Eden Motek LTD", "we", "us" or "our") collects, protects and uses the personally identifiable information ("Personal Information") you ("User", "you" or "your") may provide on the sanatorium-bg.info website and any of its products or services (collectively, "Website" or "Services"). It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Collection of personal information

We receive and store any information you knowingly provide to us when you create an account, make a purchase, fill any online forms on the Website. When required this information may include your email address, name, phone number, or other Personal Information. You can choose not to provide us with certain information, but then you may not be able to take advantage of some of the Website's features. Users who are uncertain about what information is mandatory are welcome to contact us.

Collection of non-personal information

When you visit the Website our servers automatically record information that your browser sends. This data may include information such as your device's IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to our Website, pages of our Website that you visit, the time spent on those pages, information you search for on our Website, access times and dates, and other statistics.

Managing personal information

You are able to access, add to, update and delete certain Personal Information about you. The information you can view, update, and delete may change as the Website or Services change. When you update information, however, we may maintain a copy of the unrevised information in our records. Some information may remain in our private records after your deletion of such information from your account. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.

Use and processing of collected information

Any of the information we collect from you may be used to improve customer service and respond to queries and emails of our customers; process transactions; send notification emails such as password reminders, updates, etc; run and operate our Website and Services. Non-Personal Information collected is used only to identify potential cases of abuse and establish statistical information regarding Website usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

We may process Personal Information related to you if one of the following applies: (i) You have given their consent for one or more specific purposes. Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. This, however, does not apply, whenever the processing of Personal Information is subject to European data protection law; (ii) Provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (ii) Processing is necessary for compliance with a legal obligation to which you are subject; (iv) Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual

requirement, or a requirement necessary to enter into a contract.

Information transfer and storage

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis of information transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard your information. If any such transfer takes place, you can find out more by checking the relevant sections of this document or inquire with us using the information provided in the contact section.

The rights of users

You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.

The right to object to processing

Where Personal Information is processed for a public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection. You must know that, however, should your Personal Information be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn, whether we are processing Personal Information for direct marketing purposes, you may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Billing and payments

We use third-party payment processors to assist us in processing your payment information securely. Such third-party processors' use of your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this Privacy Policy. We suggest that you review their respective privacy policies.

Product and service providers

We may contract with other companies to provide certain products and services. These service providers are not authorized to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We may share Personal Information for these purposes only with third-parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes.

Privacy of children

We do not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through our Website or Service. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through our Website or Service without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us through our Website or Service, please contact us.

Newsletters

We offer electronic newsletters to which you may voluntarily subscribe at any time. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.

Cookies

The Website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We may use cookies to collect, store, and track information for statistical purposes to operate our Website and Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the features of the Website and Services.

In addition to using cookies and related technologies as described above, we also may permit certain third-party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on the Website. These companies may deliver ads that might also place cookies and otherwise track user behavior.

Advertisement

We may display online advertisements and we may share aggregated and non-identifying information about our customers that we collect through the registration process or through online surveys and promotions with certain advertisers. We do not share personally identifiable information about individual customers with advertisers. In some instances, we may use this aggregated and non-identifying information to deliver tailored advertisements to the intended audience.

Affiliates

We may disclose information about you to our affiliates for the purpose of being able to offer you related or additional products and services. Any information relating to you that we provide to our affiliates will be treated by those affiliates in accordance with the terms of this Privacy Policy.

Links to other websites

Our Website contains links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third-parties. We encourage you to be aware when you leave our Website and to read the privacy statements of each and every website that may collect Personal Information.

Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and our Website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third-party, despite best efforts.

Data breach

In the event we become aware that the security of the Website has been compromised or users Personal Information has been disclosed to unrelated third-parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do we will post a notice on the Website, send you an email.

Legal disclosure

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Changes and amendments

We reserve the right to modify this privacy policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. When we do we will post a notification on the main page of our Website. Continued use of the Website after any such changes shall constitute your consent to such changes.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

Contacting us

If you have any questions about this Policy, please contact us.

This document was last updated on October 16, 2018

Refund policy

​If a customer  not satisfied with the service for any reason customer can ask for a refund.

Refund policy is valid for a period of 14 calendar days from the service purchase date, at least 30 calendar days prior to the confirmed reservation date.

If remain less than 30 days, but more than 15 days before the date of the confirmed reservation, 50% of the paid services will be refunded  upon cancellation by the customer, minus operating costs and service fees.

If the period of 14 days has elapsed since the purchase or if remains less than 15 days until confirmed reservation date, we do not offer any refund.

Change of reservation 

​Customer may alter a reservation subject to availability of service .

If remain more than 30 days before the date of the confirmed reservation,

Change can be done without penalty.

If remain less than 30 days, but more than 15 days before the date of the confirmed reservation, change of reservation can be done with an extra fee of 50 euro fixed, subject to availability of service.

If remain less than 15 days before the date of the confirmed reservation, change of reservation can be done with an extra fee of 100 euro fixed, subject to availability of service.

 

Refund requirements The following criteria must be met to qualify for a refund: - Customers account must be in good standing. If the conditions listed above are not met, we reserve the right not to issue a refund. Contacting us If you have any questions about this Policy, please contact us. This document was last updated on October 16, 2018

ЗДОРОВЬЕ и ОТДЫХ в БОЛГАРИИ

11V Polenishki pyt 

Sandanski, Blagoevgrad dis 2800

Bulgaria

support@sanatorium-bg.info

Tel: +359877363500

 

© 2020 by Eden motek OOD 

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